Frequently Asked Questions
F.A.Q.

Our service is always open to communicating with customers. Have any issues to address? Contact our Support team through a toll-free hotline or Live Chat, or seek the answers to your questions in the F.A.Q. section. There’s plenty of useful information about writers, prices, confidentiality, timelines as well.

Read more

Haven’t found the answer to your question? Give us a call and we’ll be happy to provide you with the information you need.

Frequently asked questions
About Our Service

  • General questions
  • Financial questions
  • Organizational questions
  • Paperocket.net is a writing company that provides help with all kinds of academic papers. You can order writing an entire paper or its part, or get other kinds of assistance such as editing or proofreading, depending on your particular needs.

    We have a few hundred freelance writers working for us with different backgrounds. Most of them used to work in the academic field, which lets them bring their knowledge into the fulfillment of every order and excel in quality.

    Thanks to having a quality assurance department, we can monitor the quality of each and every paper delivered to clients. The QA department checks all papers for originality and compliance with your instructions.

  • The price of your paper will be calculated automatically in the ordering form while you are entering all the relevant requirements. By adding or cancelling certain services or adjusting paper requirements you can make the price fit your budget.

    No, the payment you make when submitting the order form is final, unless you’ll want to change your order requirements after your writer started working on it.

    We have a few discount options: a first-order discount for new clients, promo discounts for special occasions (you’ll be notified thereof) and a referral program.

    In case you are unsatisfied with the quality of your paper, you can get a free revision from the same writer. You can have as many revisions as necessary to make sure the paper meets your quality standards.

  • Yes! We provide this possibility for all customers. You’ll be able to contact your write once we assign one to work on your paper. For organizational questions relating to your order, however, we recommend to contact support.

    Our security protocols are rather strict and prevent any unauthorized use of our customers’ information. We also never use your contact information to send unsolicited mail.

    The time of fulfillment of your order will depend on its size and nature. It starts at only a few hours, but you can manually adjust it to fit your needs. Note, however, that urgency fees apply for urgent orders.